Website Terms
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Last updated: 15 September 2026
These terms govern your use of https://www.clusterdigital.co.uk/. By using this website, you agree to these terms.If you do not agree to them, please stop using the website.
1. About us
This website is operated by:
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Legal name: Calm Structure Limited
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Trading name: Cluster
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Company No: 15429748
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Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
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Website: https://www.clusterdigital.co.uk/
Cluster is a digital marketing agency providing strategic and delivery services to businesses.
2. These terms only apply to the website
These terms govern the use of this website. They do not govern the marketing or professional services we provide to clients.
Any services provided by Cluster will be subject to a separate proposal, statement of work, service agreement or other written contract. If there is any conflict between these website terms and a client contract, the client contract will take precedence in relation to those services.
3. Website availability
We aim to keep the website available and operating correctly, but we do not guarantee that it will always be available, uninterrupted, secure or free from errors.
We may change, suspend, restrict or withdraw any part of the website without notice.
4. Website content
The content on this website is provided for general information only. It is not intended to constitute legal, financial or other regulated professional advice.
Although we take reasonable care when producing our content, we do not guarantee that all information will always be complete, accurate or current.
Marketing performance depends on numerous factors. Examples, case studies, statistics and previous results do not guarantee that the same or similar results will be achieved for another organisation.
You should obtain appropriate advice and consider your own circumstances before acting on information published on this website.
5. Intellectual property
Unless otherwise stated, all intellectual property rights in this website and its original content belong to Cluster or have been licensed to us.
This includes, where applicable:
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Written content
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Branding and visual design
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Graphics and illustrations
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Photographs and video
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Reports and downloadable resources
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Website layouts and original materials
You may view and print pages for personal or internal business reference.
You must not reproduce, republish, sell, distribute, modify or commercially exploit our website content without prior written permission, except where permitted by law.
Names, logos, case-study materials and other content belonging to clients, partners or third parties remain the property of their respective owners.
6. Acceptable use
You must not:
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Use the website unlawfully or fraudulently
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Attempt to gain unauthorised access to the website or its systems
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Introduce viruses, malicious software or harmful material
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Interfere with the website’s operation or security
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Scrape, harvest or extract information using automated methods without permission
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Use website content in a misleading or defamatory way
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Infringe our rights or the rights of another person
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Impersonate another person or misrepresent your identity
We may restrict access where we reasonably believe the website is being misused.
7. Enquiries and submissions
Submitting a contact form or sending us an enquiry does not create a client relationship, contract or obligation for either party.
A contract for services will only arise once the relevant parties have accepted an agreed proposal, statement of work, service agreement or other written confirmation.
You are responsible for ensuring that information submitted through the website is accurate and that you have the right to provide it.
Please do not send confidential, sensitive or commercially restricted information through a general website form unless we have agreed to receive it.
8. Third-party links
This website may contain links to third-party websites or services. These links are provided for information or convenience only.
We do not control and are not responsible for third-party websites, their availability, content, security or privacy practices. The presence of a link does not necessarily mean that we endorse the relevant organisation, website or service.
You use third-party websites at your own discretion and subject to their own terms.
9. Our responsibility
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.
To the extent permitted by law, we are not responsible for losses arising solely from:
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Reliance on general website content
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The website being unavailable
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Third-party websites or services
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Viruses or harmful material introduced by third parties
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Unauthorised access outside our reasonable control
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Events that we could not reasonably anticipate or prevent
If you use this website for business purposes, we will not be liable for indirect or consequential loss, loss of profit, loss of revenue, loss of business opportunity, loss of anticipated savings or loss of goodwill arising from your use of the website.
Liability connected with services supplied to clients is governed by the relevant client agreement, not these website terms.
10. Privacy and cookies
Our use of personal information is explained in our Privacy Policy.
Our use of cookies and similar technologies is explained in our Cookie Policy.
11. Linking to our website
You may link to our publicly available pages in a fair and lawful way, provided the link does not damage our reputation or suggest an association, approval or endorsement that does not exist.
You must not frame this website within another website or link to it from a website containing unlawful, misleading or harmful material.
We may withdraw permission to link to our website where reasonably necessary.
12. Changes to these terms
We may update these terms from time to time. The current version will be published on this page with its latest revision date.
Continued use of the website after an update will be subject to the revised terms.
13. Governing law
These terms and any non-contractual dispute arising from use of this website are governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction, subject to any mandatory rights that apply under relevant law.
14. Contact us
For questions about these terms, contact us via our contact page.